Privacy Policy

Get On Technology Co., Ltd. (“Company”) hereby informs individuals who contact the Company that it is necessary for the Company to collect, process, and use your personal data under this Privacy Policy. By contacting the Company and providing or disclosing your personal data for the purpose of communication, coordination, and/or receiving services from the Company, you are deemed to have accepted and agreed to comply with this Privacy Policy.

Personal Data Processed by the Company

The Company may obtain your personal data through various channels as follows:

  1. Directly received from communications between you and the Company.

  2. Indirectly received from third-party referrals, for which you may have given consent for such parties to disclose and transfer your personal data to the Company.

  3. Automatically collected through systems when you visit the Company’s website and/or use its services.

Personal Data Collected, Used, and Processed

The personal data that the Company needs to collect, use, and process under this Privacy Policy includes:

  1. Your full name and related details, or your representative’s details (in cases where you contact on behalf of a legal entity), which may include identification documents.

  2. Contact details such as phone number, email address, or social media account information.

  3. Other personal information that you may provide during communications, such as inquiries, interests, or other identifiable details you directly provide to the Company through communication channels.

  4. In the case of website contact, technical information such as IP address, cookies, and browsing behavior.

Purposes of Collecting and Using Personal Data

The Company must collect, use, and process your personal data for the following purposes:

  1. To manage and respond to communications with the Company, such as answering questions, providing requested information, handling complaints, responding to feedback, facilitating coordination, delivering services, preparing service agreements, and fulfilling contractual obligations.

  2. To comply with legal obligations, including but not limited to accounting and tax documentation related to services the Company may provide.

  3. To build and enhance business relationships and improve services for your benefit, including quality assurance, management analysis, issue resolution, employee training, and future service improvement planning.

  4. To protect and exercise the Company’s lawful rights in the event of disputes between you and the Company.

  5. With your consent, for specific purposes such as marketing communications and promotional updates.

Data Retention Period

For the purposes stated above, the Company will retain and process your personal data for the following periods:

  1. For service provision, contract preparation, and contractual obligations—personal data will be retained as long as the Company is obligated to provide services to you.

  2. For legal compliance—personal data will be retained as required by applicable laws.

  3. For business relationship management and service improvement—personal data will be retained as long as necessary for business purposes, without disproportionately affecting your rights.

  4. For the protection and exercise of legal rights—personal data will be retained for the duration of the relevant statute of limitations.

  5. For purposes requiring your consent—personal data will be processed until you withdraw your consent.

Disclosure of Personal Data

In principle, your personal data will not be disclosed except as necessary to the following:

  1. Third-party service providers supporting the Company’s services, including business consultants. Disclosure will be limited to what is necessary and aligned with the stated purposes.

  2. Government authorities when required by law, court orders, or legal proceedings.

Data Security

The Company guarantees appropriate security measures to prevent unauthorized or unlawful access, use, alteration, modification, or disclosure of personal data. These measures will be reviewed periodically in compliance with applicable laws.

Data Subject Rights

The Company respects your rights under applicable laws. You may contact the Company to exercise your rights, including:

  1. Right to withdraw consent.

  2. Right of access.

  3. Right to request a copy of your personal data.

  4. Right to rectification.

  5. Right to object to processing.

  6. Right to data portability in electronic format.

  7. Right to request erasure or destruction of data when no longer necessary.

  8. Right to request suspension of data processing.

  9. Right to lodge a complaint.

Contact Information

Data Protection Officer

Address: 9/196 Soi Ratchapracha 4, Ratchadapisek Road, Chatuchak, Chatuchak, Bangkok 10900
Email/Phone: Marcom@got.co.th / +66 (0)2 911-1999